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Longarm-Tech

Knowledge Base

The Knowledge Base contains numerous technical documents with common maintenance and troubleshooting tips for longarm machines and frames. If you have a topic you would like to see covered please submit it here.

Excessive Vibration? Check the counterweight alignment.
Excessive Vibration? Check the counterweight alignment.

If your longarm quilt machine has always had or has developed severe vibration a misaligned counterweight may be the issue.

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Keith HayesJanuary 28, 2023longarm vibration, longarm shaking, longarm thread breaking, longarm quilting machine, Handi Quilter, Babylock, Janome, Grace, laser
Longarm Service (lubrication) interval - NEVER is not an option!
Longarm Service (lubrication) interval - NEVER is not an option!

Longarm machines need to be periodically serviced - including inspections, adjustments, and most importantly lubrication.

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Keith HayesJuly 6, 2021
"Frying bacon" - OK!, "Prying bobbin" - Not so much......
"Frying bacon" - OK!, "Prying bobbin" - Not so much......

A bent finger on the longarm machine hook will cause thread breaks

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Keith HayesMarch 28, 2021
Longarm not stitching from left-to-right? Might be a "thread-lock"....
Longarm not stitching from left-to-right? Might be a "thread-lock"....

X -axis or Y-axis not stitching properly? Check the rotation of the encoder tires

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Keith HayesMarch 3, 2021
Save your bobbin light - clean GENTLY.....
Save your bobbin light - clean GENTLY.....

Lost the bobbin light on your longarm? It may have been damaged by aggressive cleaning.

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Longarm TroubleshootingKeith HayesJanuary 19, 2021
Janome launches QMP 20
Janome launches QMP 20

Janome announces a new mid-size longarm quilting machine - the QMP 20 - Quilt Maker Pro 20.

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Longarm TechnologyKeith HayesJanuary 4, 2021
Saddle Stool tall enough for Longarm Frames
Saddle Stool tall enough for Longarm Frames

Finding a Saddle Stool tall enough for a longarm quilting frame

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Frame OptimizationKeith HayesDecember 27, 2020
Findmylongarmer.com - connecting quilters with longarmer artists!
Findmylongarmer.com - connecting quilters with longarmer artists!

Learn about a resource to connect quilter with Professional Longarmer Artists

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Longarm GeneralKeith HayesDecember 16, 2020
Hopping Foot Height Measurement
Hopping Foot Height Measurement

Curious if the Hopping Foot Height is within spec on your Handi Quilter, Baby Lock, or Janome Longarm Quilting Machine? Learn how to check and what could cause out-of-spec issues.

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Longarm Troubleshooting, Longarm Maintenance, Longarm TechnologyKeith HayesNovember 10, 2020
Great tool for timing - Cerliani/Koban hooks in Handi Quilter and similar longarms
Great tool for timing - Cerliani/Koban hooks in Handi Quilter and similar longarms

If you time longarm machines here is a great tool to make it easier and quicker.

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Longarm Troubleshooting, Frame Troubleshooting, Longarm MaintenanceKeith HayesNovember 2, 2020
If you own a Pro-Stitcher PLEASE keep the power adapter for the tablet close by!
If you own a Pro-Stitcher PLEASE keep the power adapter for the tablet close by!

If your longarm is equipped with a Pro-Stitcher or similar computerized quilting platform PLEASE keep the power adapter that came with the tablet - if there is a power failure to the charging port of the tablet you can use the power adapter to continue quilting

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Longarm TroubleshootingKeith HayesOctober 25, 2020
Removing the Pole End Assembly - Studio, Pearl, and similar Frames
Removing the Pole End Assembly - Studio, Pearl, and similar Frames

Need to remove the end of a Frame pole to add an extension or to move? Learn the process to ensure nothing is damaged

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Frame Troubleshooting, Frame OptimizationKeith HayesOctober 21, 2020
Keep your scissors (and timing) safe!
Keep your scissors (and timing) safe!

Keep your scissors away from your needle with a nifty magnet!

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Longarm TroubleshootingKeith HayesSeptember 30, 2020
Don't break that bolt! Proper torque of longarm housings.
Don't break that bolt! Proper torque of longarm housings.

Your longarm housing is carefully designed to be secured with precise torqueing (tightness) of the fasteners that clamp the sections together. Both too tight and too loose are problems waiting to happen.

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Longarm Maintenance, Longarm Troubleshooting, Longarm TechnologyKeith HayesSeptember 15, 2020
Longarm Frame Bumps, Dips, Dragging - "the longarm is fighting me"!
Longarm Frame Bumps, Dips, Dragging - "the longarm is fighting me"!

If your longarm machine does not feel smooth - the modular Frame and rails may not be properly aligned.

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Frame TroubleshootingKeith HayesAugust 28, 2020
Internal Thread Wrap = Locked-up Longarm!
Internal Thread Wrap = Locked-up Longarm!

If your longarm breaks a thread and sucks it into the interior it may cause a lockup.

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Longarm TroubleshootingKeith HayesAugust 28, 2020
Stitch Quality in certain locations left-to-right: encoder tangled in cables!
Stitch Quality in certain locations left-to-right: encoder tangled in cables!

If your longarm doesn’t stitch well or detect motion in certain locations on the Frame, check your cables!

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Longarm TroubleshootingKeith HayesAugust 26, 2020
Is your backing/quilt sandwich hanging near the needle? Check out the needle plate screws.
Is your backing/quilt sandwich hanging near the needle? Check out the needle plate screws.

If your backing / quilt sandwich drags as you move your longarm, you may have a damaged needle plate screw.

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Longarm TroubleshootingKeith HayesAugust 26, 2020
Rusted Check Spring
Rusted Check Spring

The check spring is a critical component to ensure proper tension and stitch quality. Over time it can weaken, break, or rust. Longarmers should keep a spare or two - a less than $10 insurance policy.

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Longarm TroubleshootingKeith HayesAugust 24, 2020
Longarm Maintenance - its more than lubrication!
Longarm Maintenance - its more than lubrication!

All longarms need periodic maintenance - and festering problems can be found and corrected before causing longarm performance problems.

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Longarm Troubleshooting, Longarm MaintenanceKeith HayesAugust 21, 2020
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